Privacy Policy

Cookie Policy last updated May 17th, 2022 (Cookie Policy can be found in this page below Privacy Policy)

Ai2Ai is committed to protecting your privacy and complying with applicable data protection and privacy laws. This Privacy Policy (“Policy”) is designed to help you to understand what kind of information we collect in connection with our products and services and how we process and use such information. Throughout this Policy the term “personal data” means information relating to an identified or identifiable individual (i.e. a natural person).

“Ai2Ai” refers to Ai2Ai Oy, owner of the Ai2Ai and Pall0 brand and related assets (also referred to as “we”, “us”, or “our”). Your personal data may be used in accordance with this Policy by Ai2Ai, which will be regarded as data controllers in respect of such data.

This Policy applies to personal data collected in connection with products and services offered by Ai2Ai or from other interactions with us where a link or other appropriate reference of incorporation to this Policy is made, for example, in connection with our products, websites, applications and other types of services offered by Ai2Ai typically in electronic form, as well as other services such as customer care and warranty services, customer events, or promotions and campaigns.

Our products or services may also contain links to other companies’ websites and other third party services that have privacy policies of their own. We recommend that you carefully read the privacy policies of such services. Ai2Ai is not responsible for the privacy practices or contents of any such third party services.

Where a consent from you to the processing of personal data described in this Policy is required under the applicable law, such consent will be obtained by appropriate mechanism such as ticking a box stating your consent, choosing technical settings for a service or website, or other statement or conduct clearly indicating your acceptance to the processing, depending on the product, website, service or application you are using. If you do not provide data required for the particular service or website feature you are intending to use or for transactions that you are trying to complete, such service or website feature may not be available, or transactions may not be completed without the required data.

DATA COLLECTED

We collect your personal data typically when you purchase our products or services, use our services, enter into a sales promotion or a campaign, or otherwise interact with us. Below are examples of the categories of the data we collect on you.

Technical Information. For the most part, you may visit our websites or use our products or services without having to identify yourself. However, certain technical information is normally collected as a standard part of your use of our services. Such information includes, for example, your IP-address, access times, the website you linked from, pages you visit, the links you use, the ad banners and other content you viewed, information about your devices and other such technical information your browser provides us with or as may be otherwise collected in connection with certain products and services. When you use our services or otherwise interact with us over telecommunications networks, certain additional information, such as your mobile subscription number, may be transmitted to us by the telecommunications operator as a standard part of that communication. Please also see the section “Use of Cookies and Web Beacons” below.

Information you provide us. When you register to our services, make a purchase, enter a sales promotion or otherwise interact with us, we may ask you to provide us with certain information such as your name, email address, street address, as well as user names, passwords and other such credentials that are used to authenticate users and to validate their actions or that may be needed to provide you with the products and services you have requested or to communicate with you. We may collect demographic information, for example, your postal code and language preferences.

We may also collect other information you provide, such as your consents, preferences and feedback, information relating to your devices and other such information you provide us with. Please note that certain non-identifiable information collected from you may become personally identifiable when you provide us with your personal data. Some of our services may allow you to submit information about other people, for example, if you make an order for a product that you wish us to send directly to another recipient.

Your transactions with us. We collect or request information relating to your purchase or use of our products or services as well as your other interactions with us. Such information may include, for example, details of the queries or requests you have made, the products and services provided (including delivery details), purchasing details (including payments made, credit card details, billing address, credit checks and other such financial information), details of agreements between you and Ai2Ai, records of contacts and communications, information and details relating to the content you have provided us with and other such transactional information. We may, in accordance with applicable law, record your communication with our customer care or with other similar contact points.

Location data. Certain services may involve the use of your location data. Use of your location data is, however, subject to your prior consent for each service.

Data obtained from third parties. In addition to the personal data we obtain from you, we may obtain, in accordance with applicable laws, certain personal data from list rental companies and other publicly available sources. This may include personal data such as credit information and address information updates.

THE PURPOSES OF PROCESSING

Ai2Ai processes your personal data for the purposes described in this Policy and/or any additional service specific privacy information. Please note that one or more purposes may apply simultaneously.

Provision of products and services. We may process and use your personal data to provide you the product or service you have requested, fulfill your other requests such as customer service, process your order or as otherwise may be necessary to perform or enforce the contract between you and Ai2Ai. We may also process and use your personal data to ensure the functionality and security of our products and services, to identify you, and to prevent and detect fraud and other misuses.

Development of products and services. We may process and use your personal data to develop our products and/or services. However, for the most part we only use aggregate and statistical information in the development of our products and services, and not data directly identifiable to you. We may also process and use your personal data to personalize our offerings and to provide you with service more relevant to you, for example, to make recommendations and to display customized content and advertising. We may combine personal data collected in connection with your use of a particular Ai2Ai product and/or service with other personal data we may hold about you, except where such personal data was collected for a different purpose.

Communicating with you and marketing. We may process and use your personal data to communicate with you, for example, to provide information relating to our products and/or services you are using or to contact you for customer satisfaction queries. We may process and use your personal data for marketing. Marketing purposes may include using your personal data for personalized marketing or research purposes in accordance with applicable laws, for example, to conduct market research and to communicate our products, services or promotions to you via our own or third parties’ electronic or other services.

In addition, some of our communication that you have opted in may be used to promote products and services of other companies in the Ai2Ai network. However, Ai2Ai does not disclose your personal data to such companies for their marketing purposes without your prior consent or other legal basis under applicable law.

Profiling/personalization. We may process and use your personal data for profiling/personalization for such purposes as targeted direct marketing and improvement of our products or services. We may also create aggregate and statistical information based on your personal data. Profiling/personalization includes automated processing of your personal data for evaluating, analyzing or predicting your personal preferences or interests in order to, for example, send you marketing messages concerning products or services best suitable for you.

Additionally, we may work with analytics partners who collect, and with whom we may share data about customers on our site visitors, to conduct analytics on our behalf and for others. Accordingly, we may share Technical Information (see above) including device (including mobile device) identifiers, location data, demographic, online behavioral information, and or data about your interests (collectively, “Analytics Data”) with third-party advertising partners or networks who may use that data to serve you with interest-based or targeted ads for products and services offered by us or them. This Analytics Data does not directly identify you. Use of this information is governed by the third parties’ privacy policies. Alternatively, collection ad sharing may be through cookies, pixels, web beacons, or similar technologies.

TRANSFERS OF YOUR PERSONAL DATA

We may disclose and transfer your personal data to the parties below, and to other parties to the extent permitted or required by law.

Opting-out from e-mail based marketing. You may opt-out from brand marketing e-mails by following the guidance in those e-mails (typically provided via “unsubscribe” link) or by contacting the company as set forth in the e-mail and on the web site. If you opt-out, we may still send you non-marketing e-mails, such as service notifications or other information or if you are a business customer, we may send business relation information.

Service providers and other authorized third parties. We may transfer your personal data to authorized third parties who process personal data on behalf of Ai2Ai for the purposes described in this Policy, such as e.g., technical, logistics, e-commerce, marketing and other service providers. Such parties are not permitted to use your personal data for any other purposes than for what your personal data was collected, and we require them to act consistently with applicable laws and this Policy as well as to use appropriate security measures to protect your personal data.

International transfers. Our products and services may be provided using resources and servers located in various countries around the world. Therefore your personal data may be transferred outside the country where you use our services, including to countries outside the European Economic Area (EEA), where the level of data protection may not be deemed adequate by the European Commission. In such cases we take steps to ensure that adequate protection for your personal data is provided as required by applicable laws. For international transfers of your personal data, we generally rely on agreements that are based on the Standard Contractual Clauses (“SCCs”) of the European Commission. You may find the SCCs here. If you wish to know more about international transfers of your personal data, you may contact us via the contact details given below.

Other disclosures. We may disclose and otherwise process your personal data in accordance with applicable laws to defend Ai2Ai legitimate interests, for example, in civil or criminal legal proceedings.

Mergers and Acquisitions, business transactions and transfers. We may disclose and/or transfer your personal data to relevant parties such as prospective or actual purchasers and their advisers in connection with mergers, acquisitions, sales, reorganizations, or other transactions or transfers or changes of control involving Ai2Ai and/or its services, applications, digital services, or businesses. We may also receive personal data from relevant parties such as sellers and their advisers for the purposes of such transactions.

DATA CONCERNING MINORS

Ai2Ai does not seek to collect any information from or engage in any transactions with persons under the legal age in their respective country. Our databases may nevertheless contain personal data of children due to the fact that it is not always possible to determine precisely the age of the user. We reserve the right to block the service from any person who is or whom we reasonably suspect of being a minor.

Ai2Ai’s policy is to request that minors do not make purchases or engage in other legal acts on our products and services without the consent of a parent or legal guardian, unless otherwise permitted by applicable law. If you are a minor but have your legal guardian’s consent, you must be able to prove that such consent exists upon request.

DATA QUALITY AND RETENTION

We take reasonable steps to keep the personal data we possess accurate and up-to-date and to delete out of date or otherwise incorrect or unnecessary personal data.

Certain Ai2Ais products and services may allow you to manage your profile and the information in such profile. We encourage you to access your personal data via your profile from time to time to ensure that it is correct and up-to-date. Please remember that for such electronic services where you may manage your profile, it is your responsibility to provide us with correct details as well as to update the personal data you have provided us with in case of any changes.

We store your personal data only for a period necessary for the purpose in question or as long as required by applicable laws.

DATA SECURITY

Ai2Ai implements appropriate technical and organizational security measures to prevent and minimize risks associated with providing and processing personal data.

Such security measures include, where appropriate, the use of firewalls, secure server facilities, encryption, implementing proper access rights management systems and processes, careful selection of processors, sufficient training of Ai2Ai’s personnel involved in the processing, and other necessary measures to provide appropriate protection for your personal data against unauthorized use or disclosure. Where appropriate, we may also take back-up copies and use other such means to prevent accidental damage or destruction of your personal data. If a particular part of a Movesense website supports on-line transactions, we will use an industry standard security measure, such as the one available through “Secure Sockets Layer” (“SSL”), to protect the confidentiality and security of online transactions.

USE OF COOKIES, WEB BEACONS AND SIMILAR TECHNOLOGIES

From time to time when you visit Ai2Ai website, subject to your consent in accordance with applicable law, information may be placed on your computer to allow us or third parties to recognize your computer in the form of a text file known as a “cookie”. Our use of cookies is intended to provide benefits to you, such as eliminating the need for you to enter your password frequently during a session or the need to re-enter items you place in a shopping cart if you do not finish a transaction in a single visit. Cookies are also used for website traffic analysis and profiling. We may use similar technologies in conjunction with third parties for the same purpose.

Further information on our use of cookies can be found in our Cookie Policy and in the cookie banner on the website.

Ai2Ai website may, subject to your consent in accordance with applicable law, also use other kinds of local storage technologies, such as Local Shared Objects (also referred to as “Flash cookies”) and HTML5 local storage. These technologies are similar to the cookies discussed above in that they are stored on your device and can be used to store certain information about your activities and preferences. However, these technologies may make use of different parts of your device from standard cookies, and so you might not be able to control them using standard browser tools and settings. You may prevent Flash cookies from being stored by following the instructions provided by Adobe at http://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html.

Ai2Ai may use so called web beacons (or “pixel tags”) in connection with the website. However, we do not use them to identify individual users personally. Web beacons are typically graphic images that are placed on a website and they are used to count visitors to a website and/or to access certain cookies. This information is used to improve our services. Web beacons do not typically collect any other information than what your browser provides us with as a standard part of any internet communication. If you turn off cookies, the web beacon will no longer be able to track your specific activity. The web beacon may, however, continue to collect information of visits from your IP-address, but such information will no longer be personally identifiable.

You may modify your cookie preferences in your browser settings. You can find instructions on how to manage cookies by following e.g. the instructions for Mozilla Firefox: here, Google Chrome: here, Apple Safari: here, and Microsoft Edge: here. Further information about controlling of cookies can be found from: https://www.networkadvertising.org/understanding-online-advertising/what-are-my-options.

However, we may not be able to provide certain services or you may not be able to view certain parts of this site if you have disabled cookies.

Some of our business partners whose content is linked to or from our website may also use cookies, web beacons or similar technologies. However, we have no access to or control over third party cookies cookies or similar technologies.

YOUR RIGHTS

You have the right to request information and access to the personal data we have collected from and of you. You also have the right to request that we replenish, rectify, anonymize or delete any incomplete, incorrect, unnecessary or outdated personal data we hold on you. However, we cannot delete such personal data that is necessary for compliance with binding legal obligations or if the personal data must be retained according to applicable laws. You have the right to request and receive the personal data we have collected on you in a commonly used and machine-readable form. In case you consider your personal data collected by us to be inaccurate, you do not wish your personal data to be deleted where the processing of your personal data has been deemed unlawful or the personal data is no longer necessary, or you have objected to the processing and the existence of legitimate grounds for processing is still under consideration, you may request restriction of processing of your personal data.

You may also at any time object to your personal data being processed for direct marketing purposes, sending promotional materials, profiling, or for the performance of market research. Further, where your personal data is processed based on your consent, you have the right to withdraw your consent for such processing at any time.

In case you wish to make use of your rights mentioned above, you may, as appropriate and in accordance with applicable laws, exercise such rights by contacting us through the contact points referred in the marketing materials or below in this Policy. In some cases, especially if you wish us to delete or cease the processing of your personal data, this may also mean that we may not be able to continue to provide the services to you.

Please note that Ai2Ai may need to identify you and to ask for additional information in order to be able to fulfill your above requests. Please also note that applicable law may contain restrictions and other provisions that relate to your above rights.

COMPLAINT TO THE SUPERVISORY AUTHORITY

In the event you consider Ai2Ai’s processing activities of your personal data to be inconsistent with the applicable data protection laws or that Ai2Ai has not sufficiently ensured the realization of your rights, you may lodge a complaint with the local supervisory authority responsible for data protection matters. The up-to-date contact details of the supervisory authorities in the EU countries can be found here.

THE CONTROLLER OF YOUR PERSONAL DATA AND CONTACT DETAILS

The data controller responsible for the purposes of the applicable data protection laws is:

Company number 2846454-4
Company name Ai2Ai Oy
Address Tykistökatu 4 B, 20520 Turku, Finland

Ai2Ai DPO contacts via email to info@ai2ai.fi. Please use email topic “GDPR DPO”.

CHANGES TO THIS PRIVACY POLICY

Ai2Ai may from time to time update and change this Privacy Policy. If the changes include new purposes of processing, Ai2Ai will give you prior notice of such changes and, where necessary, request your consent.

CALIFORNIA RIGHTS

CALIFORNIA RESIDENTS (California-Specific description of privacy rights – under the California Consumer Privacy Act – CCPA). This section fully incorporates all of the above stated Privacy Policy as if fully set forth below and your rights under the CCPA are intended to supplement the rights set forth therein.

Right to Know / Access

California residents have the right, (upon a verifiable request) to request the following:
(1) The categories of personal information we have collected about you.
(2) The categories of sources from which personal information is collected.
(3) The business or commercial purpose for collecting or selling personal information.
(4) The categories of third parties with whom we share personal information.
(5) The specific pieces of personal information we have collected about you.

Please note that Ai2ai may need to identify you and to ask for additional information in order to be able to fulfill your request. You can make your request through the online webform listed below. In both instances, you may be required to provide your email address on file with us among other information. We will acknowledge your request within 10 days. Upon verification of your identity, we will fulfill your request. However, we will not provide any information that we reasonably believe may be subject to fraudulent action.

To submit a data request, send an email to info@ai2ai.fi with the subject “Right to Know”.

Right to Request Deletion of Personal Information

California residents have the right to request deletion of their personal information collected or maintained by Ai2Ai.

Please note that Ai2Ai may need to identify you and to ask for additional information in order to be able to fulfill your request. You can make your request by email to info@ai2ai.fi. We will acknowledge your request within 10 days. Upon verification of your identity, we will fulfill your request. However, we will not provide any information that we reasonably believe may be subject to fraudulent action.

To submit a deletion request, send an email to info@ai2ai.fi with the subject “Right to Deletion”.

Please note, to ensure that your personal information is permanently deleted, you should delete your cookies from your browser (refer to our Cookie Policy) and decline giving your consent via our cookies preference center in the cookie banner.

Do not Sell My Info

You have the right, at any time to direct a business that sells personal information about you to third parties not to sell your personal information. This is the right to opt-out of sale. The meaning of “sell” under the CCPA is broadly defined and can include sharing your information for any economic benefit.

Ai2ai may share your information with service providers and other authorized third parties as set forth in the Privacy Policy above. To the extent that any such third party is not considered a service provider under the CCPA or the CCPA is interpreted in a way that any action of Ai2ai is a “sale”, is “selling”, or otherwise deriving an economic benefit from the sharing of your personal information as described in this Privacy Policy and to the extent that you wish us not to share such information, please submit your request using the methods listed below.

Please note that Ai2ai may need to identify you and to ask for additional information in order to be able to fulfill your request. You can make your request via email as listed below. We will acknowledge your request within 10 days. Upon verification of your identity, we will fulfil your request. Be advised, that a request of “Do Not Sell My Info” will result in the deletion of all information that Ai2ai has on file about you.

To submit a “Do not Sell My Info” request, send an email to info@ai2ai.fi with the subject “Do Not Sell My Info”.

Please note, to ensure that your personal information is not shared/sold, you should delete your cookies from your browser (refer to our Cookie Policy) and decline giving your consent via our cookies preference center center in the cookie banner.

CALIFORNIA MINORS only: See DATA CONCERNING MINORS above. Businesses are not permitted to sell your

information unless you are between 13 and 16 years of age, or your parent, if you are under 13 years of age have affirmatively authorized the sale/sharing of your information. This is the right to opt-in. If you are between 13-16 years of age, you may opt-in simply by consenting to cookies via our cookies preference center center in the cookie banner. If you are under 13, we do not seek to engage with you in any transaction, tracking by cookies or otherwise.

Right to Non-Discrimination for the Exercise of Your California Privacy Rights

Discrimination – You have the right not be discriminated against because you exercised any of your rights under California law.

Authorized Agent

You have the right to designate an authorized agent to make any CCPA request on your behalf. Ai2Ai reserves the right to ask for proof that such agent is in fact authorized by you.

Cookie Policy

What are cookies?

This site uses cookies. We use cookies mainly to improve and analyze your experience on our websites and for marketing purposes.

A cookie is a small text file stored on your device when you are visiting web sites. We use the term “cookies” here for techniques such as cookies, Flash cookies, social media plug-ins, pixel tags and web beacons.

Cookies set by us are called “first party cookies”. Cookies set by parties other than us are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like personalized advertising and analytics). Please find further information, in addition to our privacy policy page.

What kind of Cookies are used by us?

There are different cookies for different purposes. We mainly use cookies to improve your experience on our website and for marketing purposes.

Information collected by the cookies may include e.g. the following type of information (this depends on the cookie in question): device type, unique browser identifier, IP-address, unique cookie identifier, browser type, language, country, operating system, system settings, information about your interaction with our sites such as purchases, indicated preferences and click behavior.

We do not control the functioning of cookies from third-parties. The respective third parties are responsible for such cookies and for their own data processing.

1. Essential Cookies

These cookies are essential in order to help you to move around on the website and use basic functions (e.g. shopping basket). These cookies are required to enable core site functionality.

2. Performance Cookies

Performance cookies collect information how visitors use the website in anonymous and aggregated form. They are used to analyze and improve how the site works.

3. Functionality Cookies

Functionality cookies allow the website to remember choices made by you (e.g. consent, language or the territorial region) and thus they provide more personal features. They can be used to provide services you have asked e.g. watching a video.

4. Advertising Cookies

These, typically third party cookies, are used to deliver ads more relevant to you. They will also limit the number of times you see a particular ad as well as they measure the effectiveness of the ad campaigns. They remember your device’s visit in the site and help to understand shopping behaviors and thus to improve our site and provide ads and offers of interest. Further, they enable you to like or recommend us on social media (such as Facebook, Twitter and Instagram) and help you to rate and review our products.

Third parties may share their advertising cookies with several sites and they may enable us and/or third parties to recognize those sites visited. Advertising cookies enable the provision of relevant ads in our and third party sites based on the data obtained from those third party cookies. Third party advertising cookies and services, used by us, include for example Google Ads, Facebook, and Instagram Ads.

How to disable cookies at any time?

You can manage your cookies preferences by clicking on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely any time through your browsing session.

In addition to this, you can change your browser settings to delete or prevent certain cookies from being stored on your computer or mobile device. The help section in your browser should provide information on how to manage the cookie settings in the browser. However, it should be noted that the blocking of cookies might affect the site functionality.

If you want to accept only cookies by us but not the cookies from third parties, you can typically (depending on your browser) select from your browser settings “Block third-party cookies”.